OUR COMMITMENT TO PRIVACY
Perfect Pattern Box (PPB) is committed to protecting your privacy. We are providing a clear explanation here of the information we collect from you, how we use it, how we keep it safely, the rights that you have to remove information and the legal basis we rely on to use this information.
THE INFORMATION WE MAY COLLECT FROM YOU
The following information is submitted to our website when you place an order:
>Your Name and Email Address – the information that is required to process an order when you buy from our shop.
>If you contact us by Email we will keep a record of the correspondence.
USES MADE FROM THE INFORMATION
>Your contact information is used to process your order, we will not use your contact information for marketing purposes unless you specifically opt to receive our monthly Newsletter advertising products sold by us.
>If you contact us by Email we may retain this information to better answer your queries regarding your order status or technical advice regarding craft.
CHILDREN’S PRIVACY
All customers must be 16 years or older, persons under that age should not submit any information to our website, we will not collect any information from anyone we know is under that age.
THIRD PARTY COLLECTING OF INFORMATION FROM YOU
Third-Party services are used on PPB for analysis, quality assurance related purposes.
We do not collect payment information such as credit/debit card details, all your payment information is taken but not recorded by our third party payment processor PayPal.
LAWFUL BASIS FOR COLLECTION OF DATA
The information is lawfully collected under the legal basis of contract under the GDPR of 2018 and in line with GDPR requirements.
HOW LONG DO WE KEEP YOUR INFORMATION
We keep the information required under UK tax law for a minimum of 6 years, after which time it will be destroyed. The information is held in a secure locked facility.
WHAT ARE YOUR RIGHTS
If at any point you believe that we have an incorrect email address you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated:
Privacy Data Controller, 85 Berry Down, Combe Martin, Ilfracombe, Devon, EX34 0NU, United Kingdom. Email: admin@perfectparchmentcraft.com
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
CHANGES TO THE PRIVACY POLICY
We may update our privacy policy as /when it becomes necessary.
COOKIES STORAGE
Cookies are tiny text files stored on your computer. Most frequently cookies are stored for the duration of the current session ie until your close your browser, but in some cases they are stored longer than this. Most browsers accept cookies by default, but it is possible to change your browser settings to refuse all cookies. You can delete cookies at any time.
LIST OF INTEGRATED SERVICES ON PERFECT PARCHMENT CRAFT
Google Analytics for user statistics
PayPal for Payment Gateway
Slack for Organisation
GrooveHQ for HelpDesk
Bluehost for Website Host
Privacy Policy available for the above on their websites.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout